Privacy Collection Notice


This Privacy Collection Notice describes how CHARLIE AND FOX CO PTY LTD ABN 58 655 032 830  (we, us or our) collect and handle your personal information when you purchase our products. We collect personal information from you so that we can provide you with our products and for related purposes set out in our Privacy Policy, available at:

We may disclose this personal information to third parties, including related entities, any third parties engaged by us and acting on our behalf and as otherwise set out in our Privacy Policy.

While we store personal information in Australia, where we disclose your personal information to the third parties listed above, these third parties may store, transfer or access personal information outside of Australia.

If you do not provide your personal information to us it may affect our ability to provide our Services to you and your use of our Services.

Please see our Privacy Policy for more information about how we collect, store, use and disclose your personal information, including details about overseas disclosure, access, correction, how you can make a privacy-related complaint and our complaint-handling process.

If you have questions about our privacy practices, please contact us by email at: By providing your personal information to us, you agree to the collection, use, storage and disclosure of that information as described in this privacy collection notice.

Reduce, Reuse, Recycle

All of the materials we use both at home and those which arrive at your door are designed to fit around the reduce-reuse-recycle model.
Let’s break this down (pun intended) for our packaging, which is most important for our customers as the end user.
Cardboard boxes: 100% recyclable.
Packing tape: water activated, 100% recyclable.
Tissue paper: FSC-certified paper, 100% compostable, recyclable, and made from recycled materials.
Hex wrap: 100% recyclable.
Bubble wrap: all re-used from product arriving to C&F (we don’t buy any bubble wrap) + recyclable through the Australian REDcycle program.
Mailing satchels: recyclable through the Australian REDcycle program.

Member of the Australian Packaging Covenant Organisation

APCO is a not-for-profit organisation leading the development of a circular economy for packaging in Australia. Their vision is a packaging value chain that collaborates to keep packaging materials out of landfill and retains the maximum value of the materials, energy and labour within the local economy. As an APCO member, we have the resources we need to support our goals of improving the sustainability of our business and our packaging.

Our 2023 APCO Action Plan & Report

Carbon offsetting through Greenfleet

We know that as well as generating carbon emissions from our daily operations, sending our products to your doorstep means we’re contributing to additional emissions through transport. We offset this through Greenfleet, which plants native biodiverse forests in Australia and New Zealand to restore critical ecosystems and capture carbon emissions.

Click here to learn more about Greenfleet

Greenfleet Carbon Offset Certificate